Privacy Policy

1. Who We Are

Ratana Path operates as a financial education centre based at 58/2 Charoen Prathet Road, Chang Khlan, Muang, Chiang Mai 50100, Thailand. We are the data controller for personal information collected through this website and through our course enrolment processes.

For questions about this policy or about how we handle your data, please contact us at [email protected].

2. What Data We Collect

We collect only the personal information necessary to provide our educational services and to communicate with you:

• Contact details: name, email address, and telephone number (if you provide it)
• Enquiry information: the content of messages you send us through our contact form
• Enrolment information: your course preferences and any background information you share during our pre-course conversation
• Website usage data: anonymised analytics data collected through cookies (see Section 6)

We do not collect payment card details through this website. Payment is arranged separately by bank transfer.

3. How We Collect Your Data

• Through the contact form on our website when you send an enquiry
• During telephone or email conversations when you contact us directly
• During pre-course conversations conducted before enrolment
• Through cookies and website analytics tools when you visit our site

4. Legal Basis for Processing

Under Thailand's PDPA, we process your data on the following legal bases:

• Consent: for marketing communications and optional analytics cookies
• Contractual necessity: to deliver courses you have enrolled in
• Legitimate interests: for responding to enquiries and improving our services
• Legal obligation: where required by Thai law

5. How We Use Your Data

• To respond to your enquiries about courses
• To manage your course enrolment and send session information
• To send post-course follow-up support materials
• To improve the content and delivery of our courses
• To comply with legal or regulatory obligations

We do not sell your personal data. We do not share it with third parties for marketing purposes.

Retention period: Contact and enrolment data is retained for 3 years following your last interaction with us, after which it is securely deleted unless legal obligations require otherwise.

6. Cookies

Our website uses cookies to understand how visitors use the site and to remember your preferences. We use:

• Essential cookies: required for the website to function correctly
• Analytics cookies: anonymised data on page visits and navigation patterns
• Preference cookies: to remember choices such as cookie consent status

You can manage your cookie preferences at any time via our Cookie Policy page.

7. Data Protection Measures

• Our website is served over HTTPS (encrypted connection)
• Access to personal data is restricted to staff with a genuine need to use it
• We use reputable hosting providers with appropriate security certifications
• In the event of a data breach affecting your personal information, we will notify you and the relevant Thai authority as required by the PDPA
• Staff handling personal data receive training on their obligations under Thai law

8. Your Rights Under Thai PDPA

As a data subject under Thailand's PDPA, you have the right to:

• Access the personal data we hold about you
• Rectification of inaccurate or incomplete data
• Erasure of your personal data, subject to legal obligations
• Data portability in a structured, machine-readable format
• Object to certain types of processing
• Withdraw consent at any time for consent-based processing
• Lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately. Linking to them does not constitute an endorsement.

10. Children's Privacy

Our courses and services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that we have done so, we will delete that data without delay.

11. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or in Thai law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

For all privacy-related questions, requests, or concerns: